Customer Care

PLEASE NOT WE ARE CLOSED FROM OCTOBER 2-13TH TO PREPARE FOR THE OPENING OF OUR NEW STORE. WE ARE SORRY FOR THE INCONVENIENCE. YOU MAY ORDER BUT ORDERS WILL BE SENT OUT AFTER THE 13TH.

How can I contact you?
You can contact us by e-mail, by phone or by mail:
Expressive Toys
P.O. Box 1851
Mill Valley, CA 94941
(415) 464-7035
puckettjennifer@mac.com

Privacy Policy
Privacy & Security

About Us

We have over 8 years of experience with babies and toys, and we are here to help! We can answer any questions, and we can provide help with gift ideas for children, babies, or moms and dads! We value our customers, and will strive to make shopping with us the easiest experience possible. We choose our products carefully, and many of the products you see on our pages are from innovative companies working to improve our planet.

Shipping Information:
Our Shipping Policy Please allow 2-3 business days for us to process and mail out your order although most orders will ship within 24 hours. If a product is not in stock and will not be shipped out within 4 business days, we will contact you via email to let you know the status of your order and when it is expected to be back in stock. Some items are shipped directly from the manufacturer, and approximate shipping times will be noted on the item purchase page.

All orders over $100 ship for free unless otherwise noted.
We use UPS Ground, Fed-Ex Ground and United States Postal Service as our primary carriers. If you would prefer a different carrier, please contact us and we will work with you to find the right solution to meet your needs. For orders outside of the United States just contact us for rates and policies, we love our international customers!

Our Return Policy
We strive to provide our customers with the best products and service. If you receive a product that you are not happy with, please contact us (either by phone or email) and we will gladly work with you to find a solution that best meets your needs, whether it is another product, color, or return. Unfortunately sale items are final sale only. Returns or exchanges within 30 days of purchase: Non-sale items received in brand new condition that are returned in the original package (including original box, packaging, and written materials such as warranty and instructions) will receive a refund or credit for the full purchase amount less all shipping charges. Please note that all shipping costs will be deducted from return/exchange amount even if shipping to you was free with your order. Contact us with any questions and we will do our best to work with you!

Need Help? please contact us using the form below. For any questions or issues related to an order that has already been placed (please reference your order number).

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